Live / Mobile
Your id988b account gives you direct access to deposit through Rocket, Upay or Bank Transfer, request withdrawals, and track every transaction in your account history. Access depends on your local law and eligible region — follow the steps shown in your account area to get started.
We've put the deposit counter in one place so you can fund your account without hunting through menus. Open your signed-in account page, locate the deposit section, and you'll see Rocket, Upay and Bank Transfer listed as available routes. Choose the one that matches your wallet or bank. Each method shows the fields and minimum entry amount on screen — follow those exactly, because the amounts must match what you send from your wallet.
Log in and go to the banking or cashier section in your account. The deposit option is visible from the main account menu.
Choose Rocket, Upay or Bank Transfer. The form updates to show the fields and entry amounts for that method.
Type the amount that matches what your wallet will send. Review the details on screen, then confirm the transaction.
After the transfer completes, your updated balance appears in the account overview. Save the reference number shown.
Withdrawal requests go through the same account banking area where you made your deposit. We route payouts through Rocket, Upay and Bank Transfer — choose the method connected to the wallet or account you want to receive the funds. The withdrawal form shows the fields you need to complete: payout destination, amount, and any verification step your account currently requires. We do not publish fixed payout speeds because processing time varies by payment rail and by the verification status of your account at that moment.
Inside your signed-in account, open the banking area and select the withdrawal option from the available actions.
Select Rocket, Upay or Bank Transfer. Enter the wallet number or bank details where you want the funds to arrive.
Enter the withdrawal amount within the range shown on screen. Complete any identity or wallet verification step your account currently shows.
Your withdrawal request status updates in the account history section. Note the reference number for any follow-up with support.
Your id988b account may prompt a verification step at certain stages — typically when a withdrawal is requested or when your account activity reaches a threshold the system flags. We do not publish a fixed list of required documents here, because the fields and instructions shown in your account area are the authoritative source: follow exactly what the screen asks for, not a third-party list. The verification section in your account will show which steps are pending and which are complete. If a step is unclear, the support route is available before, during and after that process — you do not need to complete verification alone.
Log in and open the account or profile section. Any pending verification steps are listed there with the fields the system currently requires.
Complete only the fields shown in your account. The form controls what information is needed — do not add documents or steps that aren't listed.
After submitting, the account status section updates to show whether the step is under review or completed. Check back there for progress.
If any verification instruction is confusing or a step stays pending without update, reach out through the published support route in your account.
We support three payment routes for Bangladesh accounts. Each one is available in the deposit and withdrawal sections of your account banking area. The method you use to deposit does not have to match the one you use to withdraw — choose the route that works for your wallet or bank at that moment. Entry amounts and available options are shown on screen when you select a method.
Rocket mobile banking is available for both deposits and withdrawals. Enter your Rocket wallet number in the fields shown and follow the on-screen confirmation steps.
Upay wallet transfers are supported for account funding and payout requests. Select Upay from the payment list and complete the amount and wallet fields shown.
Bank Transfer connects your id988b account directly to a local bank account. Enter your bank details as shown in the transfer form and keep a record of the reference number.
Every deposit and withdrawal processed through your id988b account generates a reference entry in your account history. When your wallet app shows a completed transfer, the reference number on that receipt is the same one that should appear in your id988b transaction log. If the two don't match or a status hasn't updated, that reference number is what you bring to support — it tells us which transaction to look at without delay. Keep your wallet receipts until the account history confirms the transaction is settled.
Each transaction — deposit or withdrawal — carries a unique reference number. Record it from both your wallet app and your id988b account history so the two sides of the transfer can be matched if needed.
Your account history shows status labels such as pending, processing or completed. A status that stays on pending longer than the screen indicates warrants a support query with the reference number ready.
The transaction history inside your signed-in account lists every deposit and withdrawal request with date, amount, method and status. This is the record to check before contacting support.
Save wallet screenshots or SMS confirmations until your account balance reflects the transaction and the status label reads completed. These are the documents support will ask for if a transfer needs investigation.
Protecting your account starts with the steps you take each time you log in and transact. We've built the account banking area around verified payment rails and a visible support route — but the habits on your side matter just as much. Check that the domain you're on is id988b before entering any account details. Use the wallet number registered to you; submitting someone else's wallet details will stall any withdrawal request. If something looks wrong during a transaction, stop and reach out through the support route shown in your account before proceeding.
Before logging in, confirm the address bar shows id988b. Phishing pages copy the look of account screens but cannot replicate the correct domain. Bookmark the real address and use it every time.
The wallet or bank account you use for withdrawals must match the identity on your id988b account. Mismatched details trigger a review and delay the payout until the account holder is confirmed.
Only transact with wallets registered in your own name — Rocket, Upay or your Bank Transfer account. Shared or borrowed wallet numbers create verification mismatches that support cannot resolve quickly.
The support contact is visible from your signed-in account area. Reach out before a transaction if you're unsure about a step, during it if something stalls, and after if the status doesn't update as expected.
These are the questions we hear most often about depositing, withdrawing and managing your account on id988b. If your question isn't here, the support route in your account area is the direct line.
Rocket, Upay and Bank Transfer are the three payment routes available in the id988b deposit section. Select the one that matches your wallet or bank, then follow the fields shown on screen for that method.
Open the banking area in your signed-in account and select withdrawal. Choose Rocket, Upay or Bank Transfer, enter the destination details, set the amount, and complete any verification step shown before submitting the request.
Check your wallet receipt for the reference number, then compare it to your id988b account history. If the reference appears but the status is still pending, contact support through your account with that reference number ready.
The fields and documents required are shown in your account's verification section. Follow only what appears on screen — the instructions there are current and specific to your account status at that point.
Yes. The deposit method and withdrawal method do not have to match. Choose whichever route — Rocket, Upay or Bank Transfer — suits your situation when you make each request, within the options shown in your account.
Check the status label in your account history first. If it hasn't moved after the period indicated on screen, contact support through the route in your account and quote the withdrawal reference number for a faster resolution.