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These terms set out how your id988b account works — what you can do, what we expect, and how we handle your activity on the platform. Reading them before you start means no surprises later. Access and eligibility depend on your local law and the eligible regions we serve.
By opening and using an id988b account, you agree to the terms on this page. They apply every time you log in, place activity through the platform, or use a payment rail such as Rocket, Upay or Bank Transfer to move funds in or out of your account wallet. These terms are written for the regions we serve, but access and eligibility depend entirely on the laws that apply in your location. If local law prohibits or restricts your use of this platform, these terms do not override that — you carry responsibility for checking your own situation before you proceed. We may update these terms when the platform changes or when regulatory conditions require it. When that happens, we publish the revised version at this URL and note the change date at the top. Continued use of your account after a revision is published means you accept the updated terms. If any clause here conflicts with a specific policy page — such as a payment or withdrawal page — the more specific page applies to that subject. Questions about what applies to your account can be directed to our support routes listed further down this page.
Not everything connected to your session falls under the same rules. This section clarifies what these terms govern directly, what sits outside them, and where the boundary sits between our responsibilities and yours.
These terms cover how you create, use and close your id988b account — including login credentials, account security, and the conditions under which we may suspend or restrict access. Your account is personal and non-transferable.
Deposits and withdrawals made through Rocket, Upay or Bank Transfer fall within scope. The specific limits and processing steps shown in your account at the time of a transaction are part of these terms by reference — they are not separate from them.
Game content, lobby pages, promotional notices and support articles published on id988b are covered here. We control what appears on our platform, but we do not warrant that every feature is available in every eligible region at all times.
Payment processors, game studios such as Habanero, CQ9, Pragmatic Play and Microgaming, and any external links you follow from our pages operate under their own terms. We are not responsible for third-party policies, errors or outages.
These terms are not just obligations — they also give you clear routes to act on your own account. You can request a record of activity logged against your account by contacting support and identifying the time period you need. If your account details are incorrect — name, contact number, payment wallet address — you can update them through the account settings section, subject to any verification steps shown there. Where a transaction has not processed as expected through Rocket, Upay or Bank Transfer, you can raise a query using the support routes on this page; keep the transaction reference visible in your account so the team can locate it quickly. If you believe a term has been applied to your account incorrectly, you have the right to raise a formal question and receive a written response. We aim to acknowledge policy questions within the timeframe shown in our support section.
Request a summary of your account activity — deposits, withdrawals, session history — by contacting support and stating the date range. We provide what is logged on our side.
Update your registered email, mobile number or linked payment wallet through account settings. Verification steps may be required before changes take effect, as shown on screen.
If a specific term is unclear or you believe it has been applied incorrectly to your account, contact us in writing. You will receive a response addressing your point directly, not a generic reply.
You may close your account at any time by contacting support. Outstanding wallet balances must be withdrawn first. We confirm closure in writing once the process is complete.
If any part of these terms raises a question before, during or after your first session, these are the routes to reach us. Use the channel that suits your situation — written queries through email leave a record both sides can refer back to.
Open the chat widget on any page of id988b. It is available for account and policy questions. Have your account reference ready so the agent can locate your record without delay.
Send policy questions or written requests to the support email address shown in the Help section of your account. Email is the recommended route for formal queries about terms application or account closure.
The Help section inside your account lists published answers to common policy questions, payment conditions for Rocket, Upay and Bank Transfer, and the steps for raising a formal dispute.
We manage your account data, payment records and policy interactions with a clear process rather than vague assurances. Here is how each area works in practice.
We store the account and transaction data required to run your wallet and process payments through Rocket, Upay and Bank Transfer. We do not sell personal account data to unrelated third parties. Retention periods follow applicable data rules for the regions we serve.
We use cookies to keep your session active on mobile and desktop, remember language and display preferences, and measure how the platform performs. Cookie settings can be adjusted through your browser. Disabling them may affect login continuity across devices.
Your login credentials are your responsibility to keep private. We do not ask for your password via chat or email. If you suspect your account has been accessed without your permission, contact support immediately through live chat and follow the steps shown in the Help section.
To request a correction to personal data we hold, or to ask about how a specific term applies to your account, contact support in writing. We respond to documented requests and keep a record of the exchange on both sides.
These are the questions we hear most often about how these terms work in practice. If your question is not here, the support routes above will get you a direct answer.
Yes. Any transaction you make through Rocket, Upay or Bank Transfer on your id988b account is covered by these terms. The specific limits and steps shown at the time of a transaction are part of the same agreement and apply alongside the terms on this page.
We publish the revised version at this page URL and note the change date at the top. If you continue using your account after the update goes live, that counts as acceptance of the new terms. If you disagree, you should contact support before continuing to use the account.
Access and eligibility depend entirely on the law that applies in your location. We serve eligible regions, but it is your responsibility to confirm that using this platform is permitted under the rules where you are based. These terms do not override local law.
Contact support through live chat or email, state the date range you need, and we will provide the logged activity for your account. Keep your account reference ready — it speeds up the search on our side and means you get an accurate result faster.
Raise a query via the support routes on this page. Have the transaction reference visible in your account before you contact us — it is the quickest way for the team to locate the specific transaction and give you a factual update on its status.
Contact support in writing through email or live chat and request account closure. Any balance remaining in your wallet must be withdrawn before closure is processed. We confirm the closure in writing once it is complete, and that confirmation serves as your record.